Manufacturing Communications Moving Toward Digital Technology

Manufacturing Communications Moving Toward Digital Technology

BAYCOM Unified CommunicationsTwo-Way Radios Remain Popular in Unified Communications Platforms

The popularity of two-way radios as a primary tool in manufacturing communications continues to grow as users transition from analog to digital platforms so their workers can leverage the functional advantages available with the next generation of technology. The 2017 Manufacturing Communications Survey Report, available through BAYCOM, reveals some interesting trends in manufacturing communications.

“Respondents rank instant communication, voice clarity and safety features as the highest priorities for communication systems,” says Rob Dillon, executive vice president at BAYCOM, a premier service provider of Motorola products. “Interestingly, the number of respondents listing two-way radios as their primary form of communication actually increased by 13 percent since the 2015 survey.”

A full two-thirds of survey respondents list two-way radios as one of their organization’s primary forms of plant communications, and the use of digital two-way radios in Wisconsin continues to grow as well. According to the survey, digital two-way radios offer a host of tangible benefits:

  • Resolving an emergency quickly
  • Boosting efficiency
  • Making decisions faster with real-time data
  • Improving worker safety
  • Reducing downtime
  • Increasing profitability
  • Automating labor-intensive processes

Digital Upgrades the Norm for Unified Communications

About half of respondents are using digital or a mix of digital and analog radios at this time, while about one-third of analog users plan to upgrade to digital within the next two years. Fifty-seven percent of respondents estimate they will experience a 10 to 30 percent reduction in overall downtime from their digital investment.

BAYCOM’s ability to assist customers with upgrading their systems to the digital-based Team Communications platform puts manufacturers in position to future-proof their investment with unified communications while enhancing their workers’ productivity and safety.

“Forward-thinking organizations that utilize multiple modes of communication are turning to unified communications platforms such as Team Communications to accomplish their objectives,” Dillon says. “You must make the move from analog to digital in order to leverage unified communications technology.”

More than 500 respondents representing manufacturers in 47 states participated in the survey by Motorola Solutions, an industry leader in providing integrated communications to the manufacturing space. Download this report today and find out how your plant communications compare.


BAYCOM is an affiliate company of OwnersEdge Inc., a 100 percent employee-owned ESOP holding company. Based in Green Bay, Wisconsin, the company delivers industry-leading communications and video solutions that help public safety organizations and commercial customers operate safely and with maximum efficiency. BAYCOM serves customers in Wisconsin and throughout the Midwest through certified service center locations in Green Bay, Fox Crossing, Pewaukee, Portage, Madison and La Crosse, Wisconsin. Visit or call 800- 726-5426 to learn more about BAYCOM.

View original article on unified communications here.