TourGuide Solutions Releases Videos on How to Use Tour Headsets

TourGuide Solutions Releases Videos on How to Use Tour Headsets

Tour Guide Solutions tour headsetsBrief YouTube Series Illustrates Tour Systems’ Ease of Use

TourGuide Solutions, North America’s leading provider of wireless tour guide systems, has released an instructional video series designed to help current and potential customers better understand how to use tour headsets.

The YouTube series includes a seven-video set featuring the premium Sennheiser 2020 system and a six-video set that focuses on TourGuide Solutions’ own TGS-900 system. Both systems have rental and full purchase options.

“One of the primary concerns people have is how to use these tour headsets,” said Alan Ruffell, Product Manager at TourGuide Solutions. “Despite their advanced technology and exceptional audio quality, they really are simple to use. We produced these two video series so viewers can take their time in learning more about these systems and how easy they are for both tour guides and participants.”

Videos About Tour Headsets Highlight Additional Features

While both the Sennheiser 2020 and TGS-900 offer quick setup and easy-to-use capabilities, secondary features often get overlooked in the rush to get them up and running. The videos highlight some of the most popular features of these walking tour audio systems so users know where to find them and how to use them.

“We are finding these videos are very helpful for our rental customers, who might use these tour headsets only a few times per year,” Ruffell says. “The videos serve as a refresher course and help their tour leaders get up to speed quicker.”

For example, the Sennheiser 2020 features a background noise reduction setting that provides tour leaders with the ability to adjust how much background noise enters into the wireless microphone or transmitter. The TGS-900 has a line-in input feature that allows tour leaders to play recorded audio such as music or a set introduction prior to the live tour.

“There really is nothing complicated about these systems, but the unknown always provides a little extra stress,” Ruffell notes. “These videos allow you to feel confident in how easy they are to set up so you can focus on the important aspects of your tour.”

About TourGuide Solutions

TourGuide Solutions is an affiliate company of OwnersEdge Inc., a 100 percent employee-owned ESOP holding company based in Brookfield, Wisconsin. TourGuide Solutions, founded in 1998, provides a wide range of Fortune 500 companies with audio equipment to usher guests through live, interactive plant tours. Its clients include Toyota, Nestle, Coca-Cola, Kellogg’s, Whirlpool, John Deere and P&G. TourGuide Solutions represents a wide array of product lines, including Sennheiser 2020, Williams Sound Digi-Wave, Listen Technologies, ListenTALK and its own TGS-900.

TourGuide Solutions offers warranty protection, with post-warranty care standard with every purchase. Next-day service is available to locations within the United States. Call 877-204-0225 or visit for more information about TourGuide Solutions products or to request a quote.

View original article on tour headsets here.